 | |  | |  | |  | |  | |  | |  |
The successful implementation of computer systems requires the deployment of adequate support materials.
We specialize in conveying technical and operational concepts in a way that users can understand and apply.
A well planned documentation effort creates more productive users with less need for support.
Some of our most recent assignments in this area have been:
We specialize in conveying technical and operational concepts in a way that users can understand and apply.
A well planned documentation effort creates more productive users with less need for support.
Some of our most recent assignments in this area have been:
- A Computer Based Training (CBT) module to help users in the transition from a Mainframe application to a
client/server based system. - A multi-language On-line help system for the Home Banking product of a major international bank.
- The electronic documentation for an ACH origination package for a large US bank.
- The technical documentation, user documentation, quick reference cards and training manuals for a new branch
automation system of a large international bank. - The user manuals for a credit card acquisition system of a large international bank
- The Installation and configuration manual for a GPS based Vehicle Tracking System
- The Guidelines for Electronic Eligibility Maintenance for a Health Insurance Company
©1997-2008 ServiData, Inc. PO Box 195454, San Juan, PR 00919-5454, Voice(787) 759-7202, Fax(787) 764-4351, info@servidata.com
Technical and User Documentation